SINGAPORE (EDGEPROP) – CapitaLand Group has signed a memorandum of understanding (MoU) with Microsoft, aiming to leverage artificial intelligence (AI) and advanced technologies to enhance its businesses. This collaboration will see the conglomerate enter Microsoft Singapore’s AI Pinnacle Program, giving it access to Microsoft platforms, services, and solutions to improve customer engagement and operational efficiency across its funds, investments, retail, lodging, and development businesses. It will also enable the identification of potential collaboration areas on infrastructure development and the development of CapitaLand Investment’s data centre design and products using Microsoft’s Azure cloud computing platform. Moreover, AI, data analytics, and machine learning will be integrated to strengthen the group’s digital and business transformation efforts. “Our collaboration with Microsoft is a significant step in CapitaLand’s digital transformation journey. AI will play a critical role in shaping our future, boosting operational efficiency and creating value for our stakeholders,” comments Quah Ley Hoon, group chief corporate officer of CapitaLand Investment. Separately, the real asset management arm of CapitaLand, Capitaland Investment (CLI), has signed an MoU with the Singapore Business Federation (SBF) to establish a framework for digitalisation and integration of AI across CLI’s retail ecosystem. It aims to facilitate the adoption and proof of concept for AI, data analytics, and cybersecurity solutions to enhance business efficiency and competitiveness, as well as develop AI-focused competency and skills among retail tenants. This comes as CapitaLand Investment seeks to expand its retail business and establish a truly digital and future-ready retail ecosystem.
